Fcuk Discount Code May 2024

Please can I ask for advice. I purchased a ribbed woollen type knit dress from french connection online.After two wears,the dress looks shabby because the wool has ‘pilled’ on one side of the dress. Can I exchange, or return it, because of what I consider to be quality issues.

Chester store. I bought a lovely camel blouse, nice service. I was pretty loaded up with other shopping

I bought Check Coat With Hood Light on 26th of March and after wearing 3-4 times everywhere there were piling and bobbling. I contacted the customer service who advised me to return it to their warehouse and suggested me to ask for an exchange or refund. Indeed I asked for a refund despite loving this coat, unfortunately you can wear it as it looks worn out for years. After 2 days the customer services comes back to me saying “that due to the nature of the materials used some bobbling / piling is to be expected and is not considered a manufacturing fault”. I was very disappointed as the full price is £ 199, the brand is French Connection which in my opinion and due to this last episode the prices are too high for the quality offered, the customer service is unhelpful and also they do not make customers aware of any issue. So, now they will return this coat to me as they do not take the responsibility of refunding it and I waisted time and money on their website. At this point I am really thinking to buy cheap clothes rather than medium price range. At least you know what are you expecting and you cannot complaint about.My order nr. is W2401413. The reason of returning the product is not that I do not understand the material nature but you do not advise the customer in advance for this material feature. Said this, in my opinion a good company and efficient customer service should refund the product as the quality is very poor and the customers have not been made aware of it.Thank you for taking care of my order. I really appreciated your help and effort in refunding the full amount.

Ordered some items on next day - they arrived as promised. They weren't suitable so returned them to the post office and within a day, had an email saying they had received the goods, the day after another telling me they would be refunding me. They even refunded the postal charge! Brilliant service!

very fast delivery and loved quality and style!

i ordered 2 times and never had a problem.

Great clothes and amazing customer service!

Good ! I want confirm my order

Brought a dress and was great quality. Very happy and arrived quickly. Excellent service

Wonderful customer service when I forgot to use a discount code on my order. In a very pleasant email Kurtis kindly organised a refund of the discount for me and I was so grateful. The shorts I ordered are lovely, arrived quickly and I was delighted with everything about the order.