Royal Caribbean Email Sign Up May 2024

Independence of the Seas the best cruise ever

Have just return from a very disappointed cruise on the Independence of the Sea. We have always been very happy on the Independence but now it feels that they only want the younger people on board. The latest pop music was too loud and playing everywhere except our cabin. We used to love sitting along the royal Promenade and watching the world go by, but not now with the music. In the Windjammer, they kept running out of cutlery and butter and we had to walk around the dining room to find any. The shows were not as good as they used to be, very poor.

Booked a New Years Cruise which had one port changed and then one port cancelled while on the cruise. 8 days with 3 stops made most of the trip on the boat. While fun for a while, 5 1/2 days out of 8 days sailing time becomes monotonous.... Not to mention that there were many who looked to be quarantined to their rooms on our floor. 1/2 of our group left sick on our last day. The crew was nice, food was good, shows were ok....

Brilliant cruise in aug 17 on Navigator of the Seas with my daughter; food was absolutely excellent and facilities on board were fantastic for kids and adults alike.

Excellent Cruise - September 2017 on Navigator of the Seas. Great food, massive choice, friendly staff, excellent statement (balcony cabin on deck 6). Fully recommend dining at Chops Grill and Giovanni's, although an extra charge really worth it. Johnny Rockets was fabulous too, well worth the $6.99 cover charge. A shame RCI have decided to now charge for room service however taking into account you can order whatever you like for a one-off cost, it's cheap in comparison to hotel room service. Will definitely be sailing with RCI again

Booked Jewel of the seas in Feb 2020 starting from Dubai. I booked a balcony cabin and was shocked to find how cramped the cabin was . It had a double bed and 2 seater sofa and table ( which we removed as it was just too cramped) . The fixtures were worn and shabby , sofa arm was worn, dirty and ripped . Storage cupboards were worn and could do with a re-varnish , bathroom was also in a state of needing tlc.Having said that , staff are excellent, friendly and helpful. We eat all the timeIn the restaurant called tides , brekki and dinner anyway. The service and food is second to none , great quality food you can’t beat it ! Staff were great knew what we wanted and told us what to avoid for our pallet and dietary requirement. I booked a birthday cake for my wife initially to the room but then called to change the time to dining at 8.30. They messed up and delivered it in the morning spoiling the surprise , after I spoke to guest services , I was refunded my money and sent some free appetisers to the room ,the cake was delivered at dinner with the usual waiting staff gathering round to sing happy birthday. I paid for 2 drinks packages , soda package which they give you a large plastic cup that you have to carry with you to refil at the windjammer on one of those dispensing drinks machines , what a waste of time and effort that was ! We found the cruise evening entertainment to be repetitive music and singing each night,not for me . Other activities are on offer and are very good . Overall not a bad cruise , but the ship isn’t the wow factor and should not be called jewel of the seas as it certainly isn’t .it was our first experience on RC having been on 3 cruises with MSC ( preziosa, splendida and seaside ) these ships were massive with bigger rooms and better entertainment .

We have cruised with many companies so believe we are in a good position to post this opinion. For my family and I we always feel we are in good hands when on board any of their ships. Their customer service is second to none. All staff on every level are courteous, helpful and offer a consistent high level of service. It’s the staff to us that makes the cruise a success and keeps us wanting to return. Ships are clean well maintained. Food, entertainment and onboard activities faultless thanks RC for many seamless cruises.Our preferred cruise liner without a doubt will always be Royal Caribbean.

I saw a review on here that described RHI cruises as 'Butlins on sea'. Having been to Butlins in my youth I see the similarities: full board, bars, swimming, music, shows, even cramped chalets/cabins! We now have more disposable income and can afford to attend these 'holiday camps at sea'. So much here then comes down to perception. If you feel you are going to get gentile, glamorous, cruising of yesteryear, then you are going to be disappointed. However, if you are happy with a kind of 'Butlins gold standard', then you are going to be fine and have a great time. My kids certainly did. There was so much to occupy them.For me the stand out was the food and the customer service, both of which were excellent, and the experience of travelling by sea to other countries. The negatives, principally that the ship feels cramped - though this is subjective of course.

We booked with tui for a taster cruise with drinks package (independence of the sea) which was due to be paid 4 months before departure. When the drinks package was due tui informed us this was no longer available. I wanted to book an all inclusive which was agreed time of booking. I phoned royal they informed me this isn't a boose cruise. I was furious. It was my 60th birthday and wanted all my party to have all inclusive which included different coffees cold drinks and wines cocktail